How to Remove Accounts & Erase Data
A step-by-step guide to erase personal data before donating devices to Phones For Veterans.
Select the type of device below
Erase iPhone Data
π 1. Back Up Your Data (Optional but Recommended)
Before wiping, back up your data via iCloud or iTunes/Finder:
iCloud: Go to Settings > [your name] > iCloud > iCloud Backup > Back Up Now.
iTunes/Finder: Connect iPhone to a computer and select Back Up Now.
π€ 2. Sign Out of iCloud, iTunes & App Store
This removes Activation Lock, which is essential:
Go to Settings > [your name] > Scroll down and tap "Sign Out".
Enter your Apple ID password and confirm.
π 3. Erase All Content and Settings
This permanently deletes your data and resets the device:
Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
Enter your passcode or Apple ID password if prompted, then confirm.
π 4. Wait for the iPhone to Reset
Once complete, the iPhone will restart and display the setup screenβnow safe to donate.
β
5. (Optional) Remove Device from Apple ID (if not already done)
Go to iCloud.com > Find iPhone > Select your device > Remove from Account.
Erase Android Device
β 1. Back Up Important Data (Optional but Recommended)
Before wiping, back up to your Google account or a computer:
Go to Settings > System > Backup > Back up now.
π 2. Remove Google Account and Other Accounts
This disables Factory Reset Protection (FRP), which can block new users:
Settings > Accounts (or Passwords & Accounts).
Remove Account.
π 3. Perform a Factory Reset
This deletes all apps, settings, and personal data:
Settings > System > Reset options > Erase all data (factory reset).
Settings > General Management > Reset > Factory Data Reset
π 4. Let the Reset Complete
The device will reboot and show the initial setup screenβnow clean and ready for donation.
π 5. (Optional) Remove the Device from Your Google Account Remotely
If you forgot to remove your Google account:
Google Find My Device
Erase Device, then Remove from Account
Erase iPad/ Tablet Data
π§½ Erase Data from an iPad (Apple)
β 1. Back Up Your Data (Optional)
Settings > [your name] > iCloud > iCloud Backup > Back Up Now
Connect to a Mac/PC and select Back Up Now
π 2. Sign Out of iCloud and Apple ID
Settings > [your name] > Sign Out
π§― 3. Erase All Content and Settings
Settings > General > Transfer or Reset iPad > Erase All Content and Settings
π¦ 4. Remove iPad from iCloud (Optional)
iCloud.com, go to Find iPhone, select your iPad, and choose Remove from Account
π§½ Erase Data from an Android Tablet
β 1. Back Up Important Data
(or use Google One/cloud services)
π 2. Remove Google & Other Accounts
(or Users & Accounts)
Remove Account
π§― 3. Factory Reset the Tablet
π§Ό 4. Remote Cleanup (Optional)
Google Find My Device to erase or remove the tablet remotely
Erase Flip Phones Data
Erasing data from a flip phone before donating it depends on the make and model, but hereβs a general guide that works for most basic phones (non-smartphones):
π General Steps to Erase Flip Phone Data
β
1. Back Up Contacts & Messages (If Needed)
Use a microSD card or PC connection (if supported).
Some carriers (like Verizon or AT&T) offer tools to sync contacts to the cloud.
π 2. Remove SIM and microSD Cards
Power off the phone and physically remove:
SIM card (stores your number and some contacts)
microSD card (may contain photos, videos, or downloads)
π§― 3. Perform a Factory Reset
Most flip phones have this option in their settings:
Steps:
Menu > Settings > Phone Settings (or Device Settings)
Look for Reset, Master Reset, or Factory Reset
Select it, enter a password if required (often the last 4 digits of your phone number), and confirm
The phone will restart and wipe all user data
π Tip: Search for β[Your Flip Phone Model] factory resetβ online for exact steps.
π§Ό 4. Delete Personal Info Manually (Optional but Smart)
If no full reset is available:
Manually delete:
Contacts
Messages
Photos/Videos
Call logs
Browser history